Léa picks up for fireplace installers.
Wood-stove installs, fireplace inserts, flue relining: the AI qualifies the project and books the site visit.
Early access in California: we set it up with you. No contract. Prices in USD, plus applicable sales tax.
Léa
On a call · 0:42
Your trade.
Our front desk.
Specialized in fireplaces & flues · GDPR
What a fireplace installer loses when the phone goes unanswered.
3 / 4
calls with no voicemail
up to $14,000
in potential lost revenue/yr
24/7
coverage (winter peak)
$199
per month, no contract
A day in the life of a fireplace installer,
without Léa.
On the job, up on a ladder, or simply off on a Saturday night. The phone rings. You don't pick up.
Wood-stove install
Location, roof penetration, double-wall flue: qualify the project before the visit.
Fireplace insert install
Renovating an existing fireplace. A site visit is essential to price it.
Relining an existing flue
Code compliance for wood combustion: required inspection before the job.
Required annual servicing
A required annual inspection of the installation: recurrence and customer retention.
Smoke backing up
Smoke that won't draft, a combustion fault: a priority job in heating season.
Pre-purchase advice
Log wood, pellets, design: the AI collects the need, you call back as the expert.
When a customer calls about smoke backing up.
No robotic menu asking you to press 1, 2, or 3. Léa talks naturally, qualifies the emergency, collects the on-site details, and fires the right alerts. Here's what happens in forty seconds.
Léa
On a call · 0:42
Léa spots the emergency in 5 seconds
Targeted fireplaces & flues keywords: "emergency in heating season". Level 1 — immediate alert.
Address, equipment, context
Léa asks the right on-site questions and fills out your job sheet without you ever picking up.
Push alert with the full file
You get the ready-to-go job sheet on your phone. Same for new stove install.
In four steps,
Léa runs your phones.
Project type
New install, renovation, relining, servicing: the AI qualifies to prep the visit.
Intended fuel
Log wood, pellets, contemporary design: a direct impact on equipment and quote.
Existing flue condition
Flue present, to create, to reline: drives complexity and lead time.
Site visit
Pricing requires a visit. The AI offers a slot on your calendar.
Built for fireplace installers.
Not a generic AI bolted onto a phone system. Léa is briefed on your trade — she recognizes the real emergency signals and the real false alarms.
Emergency level calibrated for fireplaces & flues
Léa tells a real emergency (smoke backing up) from a schedulable request. You only leave the job for what deserves it.
Nights, Saturdays, holidays
Léa picks up at 10pm, at 3am, on New Year's Day. Your alert windows, set by you.
Address, equipment, context
high-ticket project. You arrive prepared.
Appointments booked live
Léa offers the customer a slot by checking your calendar. The appointment is set before the call ends.
Instant push alert
A ready-to-go job sheet on your phone within seconds of the call. Call back or don't.
Starting at $199/mo.
Early access in California: we set it up with you. No contract. Prices in USD — final, no tax added.
$199
For the fireplace installer getting started.
$399
Most popular.
$790
Multi-crew.
The questions
we get asked.
A question that isn't listed? Put it to us, or put Léa to work on your real calls.
Book a 15-minute callDemo line: Coming soonYes. Léa is briefed on the emergencies specific to fireplace installers — smoke backing up, new stove install, relining an existing flue. She tells real emergencies from schedulable requests.
Léa picks up at 10pm, at 3am, on Sunday. If the call is qualified level 1 (smoke backing up), you get an instant push alert with the full job sheet. Your alert windows are set by you.
Customers call your Softcallia number: Léa picks up, qualifies the job and sends the job sheet to your phone. You handle it when you step off the job, not in the middle of a service call.
Yes, for non-urgent requests (new stove install, quotes, job follow-ups). Léa checks your calendar, offers the customer a slot, and confirms the appointment before the call ends.
Yes. Softcallia is in early access in California: book a 15-minute call with Côme, the founder, and we set it up with you.
The phone line for fireplace installers
that never sleeps.
Early access in California: we set it up with you.