A French team.
An answering service that never fails.
A home service pro can't pick up mid-job. Three out of four callers hang up without leaving a message. Léa was born from that.
So a home service pro never loses a job to a missed call again.
When you're on a job — hands in the plumbing or up a ladder — you don't pick up. Yet every missed call could be an appointment booked with a competitor. Traditional answering services are expensive, don't understand the trade, and end up screening calls at the wrong moment.
Léa answers in under 30 seconds, qualifies the call, books the appointment, detects emergencies and texts you when it's hot — a leak at 3 a.m., a boiler failure on a Saturday night. The rest, you handle once you're back down off the roof.
Our conviction: the tools big companies pay six figures for should be within reach of a plumber in Reims for $199 a month.
Côme Bruchet
Founder · Reims
Côme Bruchet
Founder, Softcallia
“I've seen too many home service pros lose customers because they couldn't pick up the phone. Voice AI is finally reliable enough to solve that without frustrating callers. That's exactly what Léa is: an answering service that never sleeps and speaks your trade.”
An entrepreneur based in Reims, France, Côme builds Softcallia with one obsession: giving home service pros the same tools as the big companies, without paying the price.
What guides us.
Concrete
No jargon, no empty promises. Léa answers, books appointments, alerts you if it's urgent. That's it.
Fast
Set up in 10 minutes, right from your phone. No integrator, no training, no technical jargon.
Sovereign
Data hosted in Europe, full GDPR compliance. Your calls and customer records never leave the EU.
Close to the field
Based in Reims, France. Every feature comes from real feedback — plumbers, locksmiths, electricians.
A French company.
A company registered in France, with its database and application hosted in the European Union and end-to-end GDPR compliance. Our sub-processors established outside the EU are covered by standard contractual clauses.
SIRET 102 453 487 00013 — Côme Bruchet — 24 rue David, 51100 Reims, France.
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